Combien de temps prend l'expédition de Temu ? Comment suivre votre commande de Temu ? 2023 

par Rédacteur en chef
Qries

Temu is a fantastic place to buy cheap and affordable products, but do they ship in a timely manner and if so, how long does Temu take to ship out your order?

Today, i’m going to cover all that and more so you know what Temu’s standards are and if you should consider buying from them if there’s an urgent requirement for a particular product. 

I’ll even take you through their entire shipping process and teach you how to track your order using their website/app and what each shipping status means.

C'est parti !

How Long Does Temu Take to Ship? 

How long does it take for Temu to ship an order?

According to the Shipping policy on Temu, all orders are processed within 1-3 days and they are then dispatched from the warehouse. Deliveries that use the Standard mode of shipping will take between 7-15 days to arrive whereas Express deliveries can arrive within a week but there’s no sure shot guarantee.

You will only get to know the ETA on the arrival of your order by checking the order confirmation that was sent to your registered email and by tracking the shipment via the Temu app/website.

How Long Does Temu Take to Ship
Source: Temu

To save your time and effort, before placing your order check the product description section on the product page and see what’s the estimated delivery time that’s mentioned. 

Most orders will get fulfilled within the mentioned time but there are chances that you can experience delays either due to a longer processing time for one or more products in your order or if there’s an unforeseen issue that’s caused a delay in your order getting delivered.

Friendly pointer: Since Temu is  the one shipping out the goods from their warehouse and not the sellers themselves, opt for products that have a similar delivery time so they all can be clubbed together as a part of one package and arrive at the same time.

How does Temu’s shipping procedure work?

Well, when an order is placed on the Temu website/app, the confirmation is then forwarded to the nearest warehouse to get processed. 

Next, the staff at the warehouse will accumulate all the products in your order and try having them shipped in a single package. Only if there are too many products then will they split the shipment into two or more packages and have them all sent to your registered address.

Now, all of this takes 1-3 working days but if there’s something that’s not in stock at the warehouse they will put the order on hold for a day or two until they can get their hands on the item from the manufacturer.

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Temu also states that all orders will be held back until they are ready to be shipped. So, if there’s a delay in processing your order then Temu will get in touch with the buyer either via email or a phone call and inform them about the delay.

Sometimes they might even offer to have a partial order shipped to you and a second order will be set out when the missing product has been received at the warehouse.

How to track your Temu order?

There are two easy ways to track a Temu order, one is from within the website/app and the other is by entering the tracking number in either the FedEx, UPS or DHL tracking page depending on which carrier has your order. 

Here you will get a clear understanding of where the order is and how long it will take to arrive. Unfortunately this second method works only for orders with the Express shipping label and not Standard shipping as the latter is carried out by China Post.

To make things easier, let me take you through the whole process:

How to track your Temu order on the website

Le site Temu website is pretty straightforward and it’s relatively easy to track your order here. All it takes are 5 super simple steps to gain quick access to your orders and find out what the shipping status of the order is.

  • Start by signing into your Temu account
    • Click on You (Profile icon)
  • Maintenant, tapez sur Your Order to view your complete list of orders
  • Go ahead and click on the order you want to track
  • Click on the Track button next to the order name (it will be located next to “Return Order”)
  • Here you will be able to view the current status of your order as well as the order tracking number

How to track your Temu order on the mobile app

How Long Does Temu Take to Ship

Accessing your order details including shipping information on the app is similar to the steps to find it on the website but the icons and buttons are positioned differently and it can be confusing at times.

You can follow these steps to track your order on the app.

  • Open the Temu app on your Android/iOS device and then tap You in the footer
  • Now click on the button labeled Your Orders
  • Choose the order you want to track and then click on the Track Order button next to the order ID
  • You will be able to see the tracking information and tracking number. You can choose to view it in the app or copy the tracking number and paste it in the carriers tracking website to view real time details

How to track your Temu order on UPS/DHL/FedEx

How Long Does Temu Take to Ship

If you’ve booked Express shipping then your Temu order will be shipped via one of the premium carriers like FedEx, UPS or DHL. The carrier that’s selected will depend on where your delivery address is and some of these packages might require a signature upon delivery in case they contain high value items.

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To track your Express shipping order,

  • Start by signing into your Temu account
    • Click on You (Profile icon)
  • Maintenant, tapez sur Your Order to view your complete list of orders
  • Go ahead and click on the order you want to track
  • Click on the Track button next to the order name (it will be located next to “Return Order”)
  • Here you will be able to view the current status of your order as well as the order tracking number, copy it to your clipboard
  • Now head over to the carriers tracking page, then paste the tracking ID and hit Enter

FedEx, UPS and DHL will show you the tracking information for your order and you will be able to keep a close eye on its current whereabouts as well as change the delivery date or add a special request such as “Do not ring the doorbell” or “Leave with neighbor”.

What do the different shipping statuses on Temu mean?

Temu currently has 4 shipping statuses they use to show which part of the shipping process the order is  in. You can refer to this section to understand what each status means.

Order Processing - Order processing is the status that shows up when Temu is currently preparing your order and they are waiting to have it packed.

Order Preparing to Ship - This status means that your order is currently in process at the warehouse and the shipment is on the way to the delivery/pickup point.

Order Shipped - Here your order has been picked up by one of the delivery partners and is currently on the way to you. It can take about 7-10 days before the status changes again.

Order Delivered - This status means that the order has reached its destination and has been delivered. 

How much does Temu shipping cost?

Nearly all orders on Temu that are shipped with Standard shipping will be free for the most part. However, orders that are sent through Express shipping will cost $12.90.

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There is a clause where if you place an order over $129 then shipping will be free to any location you are in. The shipping estimate will appear on the order confirmation page and you can confirm if there’s going to be a shipping charge applied to your order or not.

Méthode d'expéditionShipping Cost
Expédition standardFree on almost every order
Expédition expressFlat $12.90, Free on orders over $129

However, there are some restrictions when it comes to Express shipping like battery operated devices or liquids can’t be sent using this method. I’d advise you to go through Shein’s shipping policy and check what products can be shipped using Express Shipping.

What to do if my Temu order is late?

If your Temu order has not arrived on time then you can get in touch with the Temu support team and check the status of your order. The support team will credit $5 to your Temu wallet as a compensation and share the update with you.

Where does Temu ship from?

Temu ships from all over the world but your order will be dispatched from the nearest warehouse. Sometimes your order will be shipped from China but that’s if the item you’ve bought is not available at the nearest warehouse.

What to do if my Temu order arrived damaged?

Since Temu has a purchase protection program, if you buy something and the product has arrived damaged then you need not worry about getting a refund as Temu will help resolve your issue and will process the refund of the damaged item into your account.

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